Electronic Adventure Return Policy
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Defective merchandise that is within the warranty may be returned for credit or replacement. Please check our warranty information listed below for specifics on your remote control purchase. All merchandise may be returned for a full refund within 30 days of purchase. Items returned greater than 30 days from the date of purchase will be issued store credit or replacements, at the discretion of Electronic Adventure. Electronic Adventure will accept all returns within the warranty period providing you contact us to obtain a return authorization number, and this number must be marked on the outside of the box. Unmarked boxes will be refused and returned. Shipping costs to return items are the responsibility of the customer.
Electronic Adventure warrantees all merchandise against defects in material or workmanship for a period equal to the manufacturer's original warranty period. This may vary from 30 days to 1 year depending upon the specific manufacturer. Defective items will be repaired, replaced, or a credit will be issued at Electronic Adventure's option. Electronic Adventure shall not be liable for any incidental, special or consequential damages for breach of any warranty, expressed or implied, directly or indirectly arising out of customer's installation or use, whether proper or improper, of the product, separately or in combination with other equipment, or from any other cause.
On a very few limited upper scale remote controls, there will be a restocking fee for returned remotes which are in good working condition. The amount will vary from remote to remote, but will not exceed fifty dollars. This restocking fee will not apply to remotes which are returned because of manufacturers defects, or if the customer received the wrong remote. In such cases, no restocking fee will be added.
ALL RETURNS OR PAYMENTS MUST BE MAILED TO OUR TAMPA LOCATION.
New Remotes, Inc.
12914 Dupont Circle
Tampa FL 33626
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